At NayaStore, we are committed to delivering your orders quickly, safely, and efficiently. We offer free home delivery across Pakistan with a reliable Cash on Delivery (COD) facility.

1. Delivery Partners

We deliver through Blue-Ex and TCS Courier, ensuring fast and secure shipments.

2. Delivery Time Frame

  • Major Cities: Next-day delivery (70% of Pakistan).
  • Remote Areas: Delivery within 48 hours.
  • We have a 95% on-time and safe delivery record.

3. Order Tracking

Once your order is confirmed, we will provide a shipment tracking number via Email, Whatsapp & SMS

4. Delivery Practices

Reception of Products

  • Orders are delivered in sealed packaging.
  • The Delivery Agent will not open the package until the payment is received.
  • If you find any issue with your order after receiving it, please contact our Customer Support at +92 312 2000017 to request a return (subject to our Return Policy).

Security Measures

  • Orders are delivered only to private addresses (home or office).
  • We do not deliver to public places, streets, cafes, or restaurants for security reasons.

5. Contact Us

For any shipping inquiries, feel free to contact us:
📧 Email: support@nayabazar.pk
📞 Phone/WhatsApp: +92 312 2000017 (9 AM – 5 PM, Sunday Off)